Trying to Outrun a Speeding Environment: Developing "High-velocity" Strategic DSS Evaluation Criteria
نویسندگان
چکیده
This research develops 45 evaluation criteria for “high-velocity” strategic Decision Support Systems (DSS), and uses them to evaluate 16 popular commercial DSS tools for their fit in supporting “high-velocity” strategic decision-making. Results illustrate the assertion that few currently-available DSS tools support “high-velocity” strategic decision requirements. Based on the findings, the authors recommend further investigation into the importance of configuration on fit between a DSS tool and its environment, and ultimately, recommend designing DSSs that are configurable in the ways outlined herein.
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This research used academic and practitioner literature to inductively derive a strategic DSS evaluation framework considering how fit between environment, decision, and user results in strategic outcomes. Once derived, this framework was used to derive a number of high-velocity strategic DSS attributes that may be used to evaluate candidate systems.
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